Onebed FAQ | Mattress & Bed Frame Questions Answered

Onebed Frame

Does this come with Warranty?

The Onebed Frame comes with limited warranty of 5 years on the motor.
Can I set this up myself or do I need a handyman?

The box comes with instructions on how to set up so you can do it in a breeze! Tools are provided too. An extra hand from a friend or a partner will make the process easier. Having someone do this with you will add to the fun too!
What is the size/weight of the box when it is delivered?

It will be 2 boxes at approximately 140cm x 100cm x 10cm, weighing around 35kg per box.
How do I recline/incline the frame?

You can recline or incline with just the click of a button on the remote control that the frame comes with!

What type of bed base/frame would be suitable for the Onebed mattress?

In any humid area of Australia, we recommend using a slatted base or bed frame (slats spaced between 5-7cm) to avoid the risk of mildew or mould forming on your Onebed. Other frames that promote air flow on the mattress are also acceptable--examples of which are bed frames with holes on them or frame with breathable fabric mesh, such as the Onebed Adjustable Frame.
What is the weight limit of the Onebed Mattresses?

All Onebed Mattresses have a weight limit of up to 300kg.

What is the best thing about the Onebed Pillow?

The best feature about our Pillow is that it is height adjustable. Prefer a full pillow? Do nothing! The pillow comes fully-packed with memory foam pieces. Want a lower setting? Take a few foam pieces out—plus, we have a bag where you can store the foam pieces in case you will want to put them back again later!